The calendar is not intended to be modified

Following the recent wave of suicides of employees of France Telecom, Didier Lombard, CEO of operator history, update on the ongoing social reforms. With regard to the commercial activity of the company, the leader puts forward the always growing success of the iPhone. And considers that the explosion in demand for output to connect to the mobile Internet will push the operators to invest heavily in the networks.

After the social crisis of last fall, how are you the year 2010

2010 be the year of renewal. We have done with the trade union organizations of significant advances towards a new social contract. The replies to the questionnaire Technologia 80,000 and 2.700 meetings with employees in the foundations of the Refoundation allowed us to collect the felt from all the employees. There has been the signing of the agreement to improve the conditions of employment of senior citizens and develop career purposes. This is important because it that France Telecom put in a position to face of many retirements over the next years. They will triple to reach 6,000 to 7,000 employees by year from 2015. Will we take recruit massively.

How can you remotivate troops

The crisis we was all shocked. We have been struck by the acts desperate some of our employees and it happened unfortunately still very recently. Each interviewed on his way to work, regardless of its function within the company. But our teams remain highly mobilized and year end sales have reached a historical level! So far, we must deeply change certain aspects of our Organization. We are too organized today in silos, which eventually prevent different trades to speak effectively. We must return it. This is why we are preparing with Stéphane Richard, a major project for the company, which will be launched mid-February.

You will therefore go your term in the spring of 2011

Stéphane Richard and I have already had the opportunity to speak on this subject. The calendar is not intended to be modified. I have naturally taken no decision for the future without discussion with Stéphane Richard.

What is this project

First, with regard to the method, it is to apply to all the employees of the group, regardless of their occupation or their country. When the project will be known, we will leave the divisions decide how they wish to implement on the ground. Cannot give the same instructions to vendors in Armenia and in France. Then, in practice, it will have to simplify the offerings and to reduce the number. Since the 1980s, France Telecom has almost never removed an offer. This overload information systems, that need to upgrade to both facilitate the life of the client and the life of one who serves. This will be a great site. It is also that put us in a position to deploy next generation networks will serve to increase the speed. Fiber sometimes, but not only, the flow must increase everywhere. We still expect the legal framework chosen by the Government. But the France cannot afford to have a cities Internet and Internet of the fields. With fiber, our goal is that 45 cities of province and Paris have access to the very high-throughput since the end of 2012 and we want that the Orange fiber is present in all the departments by end 2015. It will have to finally invest in mobile networks to accompany the strong growth of the mobile Internet, LTE, the new technology for the highly mobile broadband.

Recently, ATT and O2 have recognized that their network increase due to the growth of the mobile Internet... And you

Orange did not have this problem because we have not hesitated to invest in infrastructure. Needed, because we lived a real flood of mobile broadband. In a year, consumption of flow was multiplied by 2.6 in France, 3.6 to the United Kingdom, 3.2 in Belgium, 3.3 in Switzerland, and even 2 in Romania yet in a recession. Bandwidth consumption is expected to double this year. Integrated operator strategy, initiated in 2005, was correct. Used now his phone, and in particular his iPhone as if it had a laptop in his pocket. These include the main arteries that should be strengthened in Internet technologies to avoid saturation. On this point, we are ahead of others. And we will not stop there.

Should be done more pay large consumers, as suggested by ATT

We need to be transparent to all consumers. We consider for example the use of other words that the term "illi legitimacy" in our offers, including large consumer packages. Be aware: Christmas, 77 of phones sold with a package Orange were for iPhone! I do not characterize this phenomenon to explain why so many industrial run behind and do the catch. I turn myself my day to connect to the Internet on my iPhone. For the moment, I don't know phone whose ergonomics for the mobile Internet is also pleasant.

With the success of the iPhone, don't you be afraid of being dependent on a single mobile

What is a problem, is the "monopoly" of the iPhone. Why do you think has been the Orange Application Shop and selling of "Google phones" In any case, we are not at the mercy of Apple.

How you prepare the arrival of Free Mobile

France Orange teams prepare for the arrival of serious competitor this. But you know, the question of the arrival of a fifth operator in France - Virgin Mobile is actually the fourth - returns to network quality issues.

Are you going to continue to strengthen you in emerging markets

In emerging countries, we create ourselves the value. We are not bankers and industrialists. Look at Egypt, it is today one of our largest countries with approximately 25 million customers. We do not expect the acquisition of a large side operator. But we will continue to develop in Africa, to the Viet Nam...